How to Check Emirates ID Mobile Number? Your Emirates ID is your official identification card. It’s issued by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP). This card is essential for accessing healthcare, banking services, government platforms, and even for activating mobile SIM cards.
One frequently asked question among UAE residents is: “How to check Emirates ID mobile number?” Whether you’re updating your contact details, applying for new services, or verifying your identity online, it’s important to ensure that the correct mobile number is linked to your Emirates ID.
In this comprehensive guide, we’ll walk you through the step-by-step process to check or verify the mobile number registered with your Emirates ID, and how to update it if necessary.
Why is the Mobile Number Linked to Emirates ID Important?
Linking your correct mobile number with your Emirates ID is crucial for the following reasons:
- You receive OTPs (One-Time Passwords) for online transactions.
- Important notifications from government entities are sent to this number.
- It’s used for verification when using UAE Pass or ICP Smart Services.
- Many Emirates-based services like bank alerts, visa renewals, or fines are tied to your registered number.
So, if you’ve changed your phone number recently or are unsure of which number is linked, follow the instructions below to verify or check it.
How to Check Emirates ID Mobile Number Online
The easiest and most accurate way to check which mobile number is linked with your Emirates ID is through the ICP (Federal Authority for Identity and Citizenship) official website.
Step-by-Step Guide:
- Visit the ICP Website:
- Go to the official ICP portal at https://icp.gov.ae
- Navigate to ‘Public Services’:
- On the homepage, scroll down and find the ‘Public Services’ section.
- Choose ‘Update Personal Information’:
- Select the “Update personal information – Emirates ID” option.
- Enter Your Details:
- Input your Emirates ID number, your full name, date of birth, and the passport number if required.
- Mobile Number Confirmation:
- The portal may display the currently registered mobile number or prompt you to verify it via OTP (One-Time Password).
Important: If your mobile number is incorrect or no number is showing, you can use the same service to update your mobile number (see update process below).
How to Update Emirates ID Mobile Number Online
If you discover that the registered mobile number is outdated or wrong, here’s how to update it through the ICP platform:
Steps to Update Your Mobile Number:
- Visit the ICP official website.
- Go to ‘Smart Services’.
- Select the ‘Emirates ID – Update Mobile Number’ service.
- Fill in the required fields:
- Emirates ID Number
- New Mobile Number
- Email address (optional but helpful)
- Pay the applicable service fee (usually around AED 52).
- Submit the request and wait for confirmation.
Check Emirates ID Mobile Number via UAE Pass
If you are registered on UAE Pass, it becomes even easier to check and manage your Emirates ID details, including your mobile number.
How to Use UAE Pass:
- Open the UAE Pass mobile app.
- Log in using your facial recognition or credentials.
- Navigate to your profile.
- Here, you can view personal details including the mobile number linked to your Emirates ID.
Can I Check My Emirates ID Mobile Number at a Typing Centre?
Yes, you can also visit any authorized typing centre across the UAE. These centres can access the ICP system and tell you which mobile number is linked to your Emirates ID. Make sure to bring:
- Your original Emirates ID
- Your passport or any supporting documents
They may charge a nominal fee for providing this service
Why This Matters to South Africans Living in the UAE
As a South African expat living in the UAE, ensuring that your Emirates ID is linked to the correct mobile number is especially important. Many South Africans rely on UAE-based apps for visa renewals, banking, and business operations. An incorrect mobile number can prevent you from receiving crucial OTPs and alerts, potentially delaying important transactions.
Frequently Asked Questions (FAQs)
1. Can I have more than one mobile number linked to my Emirates ID?
No. Only one mobile number can be officially linked to your Emirates ID in the ICP system.
2. How much does it cost to update the mobile number?
The cost is approximately AED 52, but this can vary depending on the service provider or platform.
3. Can I update my Emirates ID mobile number via Etisalat or Du?
No. While these telecom providers use your Emirates ID for KYC purposes, changes to the registered mobile number must be made through ICP Smart Services or authorized centres.
4. What if I don’t receive the OTP during verification?
Ensure that:
- The number you entered is correct.
- You have mobile network coverage.
If the problem persists, contact ICP support.
5. How long does it take for the new mobile number to be updated?
Usually within a few hours, but in some cases, it may take up to 24 to 48 hours.
Conclusion
Checking and updating the mobile number linked to your Emirates ID is a simple yet crucial step for anyone living in the UAE. From banking to visa processing and public services, your mobile number is your digital lifeline. Always ensure it is current, accurate, and registered correctly with the ICP system.
